Delivery, Inspection & Return Policy
Delivery, Inspection & Return Policy – WHY.ZEE
At why.zee, we care about providing you with the best experience from the moment you place your order until it reaches your doorstep. Here’s what you need to know:
Delivery:
We deliver across all governorates through a trusted courier.
Estimated delivery time:
Cairo & Giza: within 4 to 7 business days
Other governorates: within 7 to 10 business days
Shipping fees apply in all cases, whether you accept or return the order.
Inspection on Delivery:
You can inspect the product only when the courier delivers it.
If there’s an issue, you may return it immediately with the courier.
Returns & Refunds:
Refunds are accepted only if the item is returned on the spot with the courier.
Items must be in perfect, unused condition.
Need help? Our team is always here for you.